* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

/* 全局变量定义 */
:root {
    --primary-green: #4caf50;
    --primary-dark-green: #45a049;
    --secondary-green: #66bb6a;
    --accent-blue: #2196f3;
    --accent-orange: #ff9800;
    --bg-light: #f8f9fa;
    --text-primary: #2d3748;
    --text-secondary: #4a5568;
    --border-color: #e2e8f0;
    --shadow-sm: 0 2px 4px rgba(0, 0, 0, 0.05);
    --shadow-md: 0 4px 12px rgba(0, 0, 0, 0.1);
    --shadow-lg: 0 8px 24px rgba(0, 0, 0, 0.15);
    --transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

body {
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    background: linear-gradient(135deg, var(--primary-green) 0%, var(--primary-dark-green) 100%);
    line-height: 1.6;
    color: var(--text-primary);
    min-height: 100vh;
    padding: 20px;
    position: relative;
    overflow-x: hidden;
}

/* 添加背景装饰元素 */
body::before {
    content: '';
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-image: 
        radial-gradient(circle at 20% 80%, rgba(255, 255, 255, 0.15) 0%, transparent 50%),
        radial-gradient(circle at 80% 20%, rgba(255, 255, 255, 0.1) 0%, transparent 50%),
        radial-gradient(circle at 40% 40%, rgba(255, 255, 255, 0.05) 0%, transparent 50%);
    pointer-events: none;
    z-index: 0;
}

.container {
    max-width: 800px;
    margin: 0 auto;
    padding: 30px;
    background-color: rgba(255, 255, 255, 0.95);
    border-radius: 20px;
    box-shadow: var(--shadow-lg);
    backdrop-filter: blur(10px);
    border: 1px solid rgba(255, 255, 255, 0.2);
    position: relative;
    z-index: 1;
    overflow: hidden;
}

/* 容器装饰元素 */
.container::before {
    content: '';
    position: absolute;
    top: -50%;
    right: -50%;
    width: 200%;
    height: 200%;
    background: radial-gradient(circle, rgba(76, 175, 80, 0.05) 0%, transparent 70%);
    pointer-events: none;
    z-index: -1;
}

h1 {
    text-align: center;
    margin-bottom: 30px;
    color: var(--text-primary);
    font-size: 2.5rem;
    font-weight: 700;
    text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.1);
    background: linear-gradient(135deg, var(--primary-green), var(--secondary-green));
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
    position: relative;
}

h1::after {
    content: '';
    display: block;
    width: 80px;
    height: 4px;
    background: linear-gradient(135deg, var(--primary-green), var(--secondary-green));
    margin: 10px auto 0;
    border-radius: 2px;
}

h2 {
    margin-bottom: 25px;
    color: var(--text-primary);
    border-bottom: 3px solid var(--primary-green);
    padding-bottom: 12px;
    font-size: 1.5rem;
    font-weight: 600;
    position: relative;
    display: inline-block;
}

h2::before {
    content: '';
    position: absolute;
    bottom: -3px;
    left: 0;
    width: 0;
    height: 3px;
    background: linear-gradient(90deg, var(--secondary-green), var(--primary-green));
    transition: var(--transition);
}

.section:hover h2::before {
    width: 100%;
}

.section {
    margin-bottom: 40px;
    padding: 30px;
    border: 1px solid var(--border-color);
    border-radius: 16px;
    background-color: var(--bg-light);
    transition: var(--transition);
    position: relative;
    overflow: hidden;
}

.section::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 4px;
    background: linear-gradient(90deg, var(--primary-green), var(--secondary-green), var(--accent-blue));
    transform: scaleX(0);
    transition: var(--transition);
}

.section:hover {
    box-shadow: var(--shadow-md);
    transform: translateY(-4px);
}

.section:hover::before {
    transform: scaleX(1);
}

.section:hover {
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.05);
    transform: translateY(-2px);
}

.form-group {
    margin-bottom: 25px;
    position: relative;
}

label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--text-secondary);
    font-size: 0.95rem;
    transition: var(--transition);
}

.form-group:focus-within label {
    color: var(--primary-green);
    transform: translateX(5px);
}

input[type="text"],
textarea {
    width: 100%;
    padding: 15px 20px;
    border: 2px solid var(--border-color);
    border-radius: 12px;
    font-size: 16px;
    transition: var(--transition);
    background-color: #fff;
    font-family: inherit;
    position: relative;
    z-index: 1;
}

input[type="text"]:hover,
textarea:hover {
    border-color: var(--secondary-green);
    box-shadow: 0 0 0 3px rgba(102, 187, 106, 0.05);
}

input[type="text"]:focus,
textarea:focus {
    outline: none;
    border-color: var(--primary-green);
    box-shadow: 0 0 0 3px rgba(76, 175, 80, 0.1);
    transform: translateY(-2px);
}

input[type="text"]:focus,
textarea:focus {
    outline: none;
    border-color: #4caf50;
    box-shadow: 0 0 0 3px rgba(76, 175, 80, 0.1);
}

textarea {
    resize: vertical;
    min-height: 120px;
}

/* 工单详情页的工单编号样式 */
#ticket-details .ticket-id-display {
    margin-left: 0;
    justify-content: flex-start;
    margin-top: 10px;
    margin-bottom: 0;
}

#ticket-details .ticket-id-display span {
    min-width: 150px;
    font-size: 1rem;
}

#ticket-details .copy-btn {
    padding: 8px 16px;
    font-size: 12px;
}

input[type="file"] {
    padding: 20px;
    background-color: #fff;
    border: 2px dashed var(--border-color);
    border-radius: 12px;
    width: 100%;
    cursor: pointer;
    transition: var(--transition);
    text-align: center;
    font-size: 16px;
    color: var(--text-secondary);
}

input[type="file"]:hover {
    border-color: var(--primary-green);
    background-color: rgba(76, 175, 80, 0.05);
    transform: translateY(-2px);
}

.btn {
    display: inline-block;
    padding: 15px 30px;
    background: linear-gradient(135deg, var(--primary-green) 0%, var(--primary-dark-green) 100%);
    color: #fff;
    border: none;
    border-radius: 12px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
    box-shadow: 0 6px 16px rgba(76, 175, 80, 0.3);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    position: relative;
    overflow: hidden;
    z-index: 1;
}

.btn::before {
    content: '';
    position: absolute;
    top: 0;
    left: -100%;
    width: 100%;
    height: 100%;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.2), transparent);
    transition: var(--transition);
    z-index: -1;
}

.btn:hover {
    transform: translateY(-3px);
    box-shadow: 0 8px 20px rgba(76, 175, 80, 0.4);
}

.btn:hover::before {
    left: 100%;
}

.btn:active {
    transform: translateY(-1px);
}

.btn:active {
    transform: translateY(0);
}

.btn-danger {
    background: linear-gradient(135deg, #e74c3c 0%, #c0392b 100%);
    box-shadow: 0 4px 12px rgba(231, 76, 60, 0.3);
}

.btn-danger:hover {
    box-shadow: 0 6px 16px rgba(231, 76, 60, 0.4);
}

.btn-success {
    background: linear-gradient(135deg, #2ecc71 0%, #27ae60 100%);
    box-shadow: 0 4px 12px rgba(46, 204, 113, 0.3);
}

.btn-success:hover {
    box-shadow: 0 6px 16px rgba(46, 204, 113, 0.4);
}

#ticket-details {
    margin-top: 20px;
    padding: 25px;
    border: 1px solid #e2e8f0;
    border-radius: 12px;
    background-color: #f7fafc;
}

.ticket-info {
    margin-bottom: 20px;
    padding: 20px;
    background-color: #fff;
    border-radius: 12px;
    border-left: 5px solid var(--primary-green);
    box-shadow: var(--shadow-sm);
    transition: var(--transition);
    position: relative;
}

.ticket-info::after {
    content: '';
    position: absolute;
    top: 0;
    right: 0;
    width: 0;
    height: 0;
    border-top: 20px solid var(--primary-green);
    border-left: 20px solid transparent;
    opacity: 0.1;
    transition: var(--transition);
}

.ticket-info:hover {
    box-shadow: var(--shadow-md);
    transform: translateX(5px);
}

.ticket-info:hover::after {
    opacity: 0.3;
}

.ticket-info:last-child {
    margin-bottom: 0;
}

.ticket-info strong {
    color: #2d3748;
    font-weight: 600;
    margin-right: 10px;
}

.ticket-image {
    max-width: 100%;
    margin-top: 15px;
    border-radius: 12px;
    box-shadow: var(--shadow-md);
    transition: var(--transition);
    border: 3px solid #fff;
}

.ticket-image:hover {
    transform: scale(1.03);
    box-shadow: var(--shadow-lg);
}

.ticket-image:hover {
    transform: scale(1.02);
}

.status {
    display: inline-block;
    padding: 10px 20px;
    border-radius: 25px;
    font-size: 14px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    transition: var(--transition);
}

.status::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    opacity: 0.2;
    background: linear-gradient(45deg, transparent, rgba(255, 255, 255, 0.3), transparent);
    transform: translateX(-100%);
    transition: var(--transition);
}

.status:hover::before {
    transform: translateX(100%);
}

.status-pending {
    background: linear-gradient(135deg, #f39c12 0%, #e67e22 100%);
    color: #fff;
    box-shadow: 0 2px 8px rgba(243, 156, 18, 0.3);
}

.status-processing {
    background: linear-gradient(135deg, #3498db 0%, #2980b9 100%);
    color: #fff;
    box-shadow: 0 2px 8px rgba(52, 152, 219, 0.3);
}

.status-completed {
    background: linear-gradient(135deg, #2ecc71 0%, #27ae60 100%);
    color: #fff;
    box-shadow: 0 2px 8px rgba(46, 204, 113, 0.3);
}

.response {
    margin-top: 25px;
    padding: 25px;
    background: linear-gradient(135deg, #e8f5e9 0%, #c8e6c9 100%);
    border-left: 5px solid var(--primary-green);
    border-radius: 12px;
    box-shadow: 0 4px 12px rgba(76, 175, 80, 0.1);
    transition: var(--transition);
    position: relative;
}

.response::before {
    content: '💬';
    position: absolute;
    top: 15px;
    right: 20px;
    font-size: 24px;
    opacity: 0.2;
}

.response:hover {
    box-shadow: 0 6px 16px rgba(76, 175, 80, 0.15);
    transform: translateX(5px);
}

.response strong {
    color: #2c3e50;
    font-weight: 600;
}

/* 表格样式美化 */
table {
    width: 100%;
    border-collapse: collapse;
    margin-top: 20px;
    background-color: #fff;
    border-radius: 12px;
    overflow: hidden;
    box-shadow: 0 2px 10px rgba(0, 0, 0, 0.05);
}

thead {
    background: linear-gradient(135deg, #4caf50 0%, #45a049 100%);
    color: #fff;
}

thead th {
    padding: 15px;
    text-align: left;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    font-size: 0.85rem;
}

tbody td {
    padding: 15px;
    border-bottom: 1px solid #e2e8f0;
    transition: all 0.3s ease;
}

tbody tr {
    transition: all 0.3s ease;
}

tbody tr:hover {
    background-color: rgba(76, 175, 80, 0.05);
    transform: translateX(5px);
}

tbody tr:last-child td {
    border-bottom: none;
}

/* 一键复制功能样式 */
.success-message {
    background: linear-gradient(135deg, #d4edda 0%, #c3e6cb 100%);
    border: 1px solid #c3e6cb;
    border-radius: 20px;
    padding: 30px;
    margin-top: 25px;
    text-align: center;
    box-shadow: var(--shadow-md);
    animation: slideIn 0.5s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
}

.success-message::before {
    content: '🎉';
    position: absolute;
    top: 10px;
    right: 20px;
    font-size: 48px;
    opacity: 0.1;
    animation: pulse 2s infinite;
}

@keyframes slideIn {
    from {
        opacity: 0;
        transform: translateY(-30px) scale(0.95);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

@keyframes fadeIn {
    from {
        opacity: 0;
    }
    to {
        opacity: 1;
    }
}

@keyframes pulse {
    0%, 100% {
        transform: scale(1);
    }
    50% {
        transform: scale(1.05);
    }
}

.success-message h3 {
    color: #155724;
    margin-bottom: 15px;
    font-size: 1.4rem;
}

.success-message p {
    color: #155724;
    margin-bottom: 15px;
    font-size: 1rem;
}

.ticket-id-display {
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 25px 0;
    flex-wrap: wrap;
    gap: 15px;
}

.ticket-id-display span {
    background-color: #fff;
    padding: 16px 24px;
    border-radius: 12px;
    border: 3px solid var(--primary-green);
    font-size: 1.3rem;
    font-weight: 700;
    color: var(--text-primary);
    font-family: 'Courier New', monospace;
    box-shadow: var(--shadow-sm);
    min-width: 220px;
    text-align: center;
    transition: var(--transition);
    position: relative;
    overflow: hidden;
}

.ticket-id-display span::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: linear-gradient(45deg, transparent, rgba(76, 175, 80, 0.05), transparent);
    animation: slide 3s infinite linear;
}

@keyframes slide {
    0% {
        transform: translateX(-100%);
    }
    100% {
        transform: translateX(100%);
    }
}

.ticket-id-display span:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
    border-color: var(--secondary-green);
}

.copy-btn {
    background: linear-gradient(135deg, var(--primary-green) 0%, var(--primary-dark-green) 100%);
    color: #fff;
    border: none;
    border-radius: 12px;
    padding: 15px 24px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
    box-shadow: 0 6px 16px rgba(76, 175, 80, 0.3);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    position: relative;
    overflow: hidden;
    z-index: 1;
}

.copy-btn::before {
    content: '';
    position: absolute;
    top: 0;
    left: -100%;
    width: 100%;
    height: 100%;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.2), transparent);
    transition: var(--transition);
    z-index: -1;
}

.copy-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 16px rgba(76, 175, 80, 0.4);
}

.copy-btn.copied {
    background: linear-gradient(135deg, #2ecc71 0%, #27ae60 100%);
    box-shadow: 0 4px 12px rgba(46, 204, 113, 0.3);
}

/* 响应式设计 */
@media (max-width: 768px) {
    .container {
        margin: 10px;
        padding: 20px;
    }
    
    .section {
        padding: 20px;
    }
    
    h1 {
        font-size: 2rem;
    }
    
    table {
        font-size: 0.9rem;
    }
    
    thead th,
    tbody td {
        padding: 10px;
    }
    
    .ticket-id-display {
        flex-direction: column;
    }
    
    .ticket-id-display span {
        width: 100%;
        margin-bottom: 10px;
    }
}